Welcome to The Stones Hotel

  I attended this hotel to photograph a wedding.
From the moment my coleague and I arrived and introduced ourselves as the wedding photographers, we were made welcome and the... read more staff went over and above to acommodate.
The way that the venue was set up for the wedding ceremony and the wedding reception was beautiful - from a photography point of view the white fabric used to decoarete the rooms created great ambient light making photography easier and ultimately creatng better images.
The meal served was superb.
From start to finish the staff were pleasant, polite, efficient and worked hard to ensure everything went smoothly.
I would certainly recommend this hotel s an exceptional wedding venue
My only minor criticism is that the rooms are a bit stuffy and get very warm. More

  Wanted to visit Stonehenge, the stones hotel is the perfect overnight stay. Comfy basic room a little hot (thankful for the fan) and stuffy (was glad not Hot weather out).... read more Tea and coffee facilities, ensuite bathroom. Restaurant, but i didn't eat there except for a breakfast - nice but not great from what i could see.
Staff very nice and helpful.... I was there as a solo traveller, felt very safe.
Bus stop outside for Salisbury....

  We chose to stay here because the location was great for visiting both Stonehenge and Salisbury . We arrived early Friday evening and decided to eat in the hotel restaurant.... read more A little surprised to discover that there was only one young guy who was covering both the bar and the restaurant. He was very polite, and is probably the main reason why we decided to give the place three stars. The same young guy was left to take orders & serve breakfast next morning, as well as provide room service to other parts of the hotel. Where were the hotel staff? Where was the manager? Net result: it took almost an hour before our breakfast order was taken (not his fault), and some guests were becoming a little irritated, especially when orders were taken from a family who had just arrived while a lady on the table next to us was waiting even longer than us. When breakfast arrived, the order was wrong and so had to go back into the kitchen to be corrected. When breakfast was eventually served, it was ‘adequate’ but not particularly generous. Certainly not what we expected given that we had paid extra for a decent breakfast. Because the breakfast was late, we ended up missing our slot at Stonehenge, which we had booked the night before online. We decided to eat out that night, visiting a really lovely Indian restaurant in Salisbury (Anokaa, in... We chose to stay here because the location was great for visiting both Stonehenge and Salisbury . We arrived early Friday evening and decided to eat in the hotel restaurant. A little surprised to discover that there was only one young guy who was covering both the bar and the restaurant. He was very polite, and is probably the main reason why we decided to give the place three stars. The same young guy was left to take orders & serve breakfast next morning, as well as provide room service to other parts of the hotel. Where were the hotel staff? Where was the manager? Net result: it took almost an hour before our breakfast order was taken (not his fault), and some guests were becoming a little irritated, especially when orders were taken from a family who had just arrived while a lady on the table next to us was waiting even longer than us. When breakfast arrived, the order was wrong and so had to go back into the kitchen to be corrected. When breakfast was eventually served, it was ‘adequate’ but not particularly generous. Certainly not what we expected given that we had paid extra for a decent breakfast. Because the breakfast was late, we ended up missing our slot at Stonehenge, which we had booked the night before online. We decided to eat out that night, visiting a really lovely Indian restaurant in Salisbury (Anokaa, in Fisherton Street). We decided to leave the car at the hotel and catch a bus into Salisbury, so that we could enjoy a glass of wine as well. We asked the lady at the front desk which bus to take, but she knew nothing about bus times or which bus to take. They had to call the same young guy who had served in the bar, the restaurant & room service to provide information on local buses. What kind of hotel can provide no local information on buses? The next day they could not advise us on the nearest ‘Park and Ride’ for Salisbury; we had to go to the petrol station next door for that information. By this point, we had made a definite decision not to visit/ stay in this hotel again. This is not to mention the lack of air conditioning in the hot weather, or even a fan in the room to move the air around. Looking around, the place looked a little sorry for itself, with not a single real plant or flower inside the building. Any plants in the place were fake. There were no parasols out on the decking area. The flower containers outside were all empty. To be fair, breakfast on our second (and last) morning was much improved, this time it was a buffet style and the lady running it seemed polite and helpful. No delays this time. All in all, such a pity. It could have been so much nicer if their staffing levels were consistent, if they had at least basic information available about local transport and finally, if they had little ‘homely’ touches such as flowers or living plants around the place. You could be forgiven for imagining that staff felt overwhelmed by the size of the task of running the place , and had partly ‘given up.’ Come on Stones Hotel, motivate your team and get the basics of hospitality right! More

  Stayed for work close by. Check in was fast and efficient. Got to my room and the heat and musty smell just hit me! The room was... read more clean and well stocked but even with the window open all night it smelt musty and stale. The bed was comfortable and the shower was lovely (gorgeous smelling shower gel provided). I ate in the restaurant and the food was ok (soup was a bit salty). Breakfast the next morning was ok, bacon was delicious but not too keen on the sausages. Check out was again quick and efficient. Was ok for 1 nights stay, but someone should ensure the rooms are aired out (especially in 40 degree heat). More

  Had to book last minute due to a family emergency, my sat nav wouldn’t pick up the post code so In a very stressed state I contacted the hotel. The... read more reception lady Sharon advised to go to nearest post code it would find and to ring her back, from there she gave me step by step directions. I was so grateful, she later found me with a printed out map and directions for the next night. All the staff were amazing especially Eunice and Tom who offered support and comfort and made me feel at ease as I was staying alone.
My room was very clean and great, I was a little confused about the breakfast booking but when I enquired was told it was just for room service, if didn’t want room service could go to the dining room for breakfast and didn’t need to book a time.
Would definitely stay here again, exceptional staff and service, highly recommend More

  If you want a hotel with no AC, no fans,no response from hotel reception ( if called from your Room) when temperatures outside are 35° then this hotel is for... read more you to stay and we will only charge you £190 to stay in our two bedrooms for one night. BTW we will not give you the rooms on the same floor either and remember to hangour menu card outside your room with identified items that you want for breakfast in the morning and the breakfast slots( 15 minutes) from 0730 till 1000
Feeling hot hot here at The stones.Discussed in person with reception and they simply offered apologies.Tempted to move to another hotel but 2200 is a little late for that with the family .Incidentally British materological department had predicted this heat wave almost a week back and even ordinary people like me had arranged for extra fans in our houses and works.Perhaps hotel can not do so 7? Please wish us cold luck for this hot night More

  Stayed here for one night. All the staff were really welcoming and friendly. We ordered dinner there, lovely selection and really good food. Bedroom was nice, although we were given... read more a twin bedroom instead of a double (I'm sure they would have changed this straight away if we had pointed it out, but it wasnt a big deal for us)
Water, tea, hot chocolate and biscuits available in the room which was lovely, and a fairly decent hair dryer which is rare to see I most hotels.

  We stayed one night here. This is a more modern hotel, with larger rooms and bathrooms, and the price was very reasonable. It is located between Stonehenge and... read more Salisbury, which was very convenient.

The only issue we had was my wife's side of the King Bed seemed to get much more use than the side I slept on - she complained that she sunk. My side was perfect with no problems.

The staff was very friendly and helpful.

  Really peaceful location. Lovely view of rolling pastures from our room. Great bathroom! Excellent restaurant. Very reasonable prices in both restaurant and bar. Friendly staff. Would definitely recommend this hotel,... read more wish we could stay longer.

  Room very good for the price! Bed was extremely comfortable. Room was clean and tidy and all the facilities worked fine! For the overall price it is very good. Staff... read more very friendly too! Would definitely stay again!